FAQ

FAQ

Orders are Shipped in 2-3 Business days

Delivery time :

USA : between 8 and 12 business days depending on the state (Hawaï excluded)

Hawai : Between 9-18 business days

Canada : 9- 15 business days

Rest of the World : 7- 15 Business days

U-Watch® is an international brand, we deliver all around the world.

Don't worry if your order still hasn't been sent, contact our team by email at contact@uwatch.com and we will be happy to update your delivery information for you. If your order has left, unfortunately there is nothing we can do about it.

Did your item arrive damaged or does not fit you? Contact us by e-mail at contact@uwatch.com, a member of our team will answer you within 24 hours.

Case 1: Your item is damaged. 
We will send you back a parcel at our expense.

U-Wtach®accepts several methods of payment, credit card, bank card. Please note that only Visa, Mastercard and American Express are accepted.
For the moment, we do not accept checks, bank transfers or cash on delivery.

UWatch® uses a certified payment gateway provider. All credit card details are encrypted according to the PCI-DSS standard. Our payment gateway provider has been audited by an independent quality assessor, qualified for PCI security (PCI QUALIFIES SECURITY ASSESSOR QSA), and is certified as a level 1 PCI security provider. This is the most stringent level of certification for payment providers. 
The U-Watch brand therefore does not see or store your credit card information.